FAQs
You must be 21 years or older to purchase Delta 8 or any other products from this site.
Product Information
Which Cannabinoids are used in your products?
Each of our products contain one or more of the following: Delta-6, Delta-8, Delta-9, Delta-10, THCP and THCH, THCJD, or HHC Please refer to each product to learn more about their respective cannabinoid content.
What is Delta-8?
What is Delta-9?
What is HHC?
Discover the uplifting effects of HHC, the most bioavailable cannabinoid to your receptors that offers a stimulating and creative boost without THC's mind-altering effects. Ideal for artists and writers, HHC enhances creativity while maintaining focus. Its quick metabolism lets you take the edge off and continue with your daily activities seamlessly.
What is THC-P?
Do your products have a Full Panel Certificate of Analysis?
Yes, our Full Panel Certificate of Analysis (COA) are located within each product page.
How much THC is in each product?
In the Certificate of Analysis (COA), you'll find a section called CNA + Cannabinoids Analysis. There is a breakdown by percentages of how much THC is in each product.
What type of Terpenes do you use?
While most Delta 8 companies use Botanical Derived Terpenes, we use rich, full Cannabis Derived Terpenes. This is why our products taste exactly like their Marijuana counterpart strain.
NOTE: All Terpenes used in our products are Hemp compliant.
What is Live Resin?
Live Resin is the extraction process that uses frozen Hemp plants. This extraction process aims to maintain the potency and rich flavors of the Hemp plant while preventing oxidation.
What do I do if I receive a vape that is clogged?
If your Ocho vape isn’t hitting it doesn’t necessarily mean it's defective. Try activating the button and blowing through one of the small air holes on the side of the button. Alternate between the two until you're able to clearly inhale
Orders
What payment methods do you accept?
What should I do if I entered the wrong shipping address?
Can I cancel or modify my order?
How do I check the status of my order?
Do you offer any discounts?
We don't offer any recurring discounts. To receive a notification of any sales or special offers, please subscribe to our mailing list or follow us on Instagram @ochoextractsofficial.
Shipping
How long will it take for my order to arrive?
All orders are processed within 1-3 business days (Monday-Friday). Orders will not be processed over the weekend (Saturday-Sunday) or on major holidays. If your order is placed on Friday after 3 pm EST, or over the weekend it will not ship out until the following week. With standard shipping, orders may arrive in 3-8 business days after being dispatched.
Where do you currently ship?
Due to current laws and regulations, we DO NOT ship to the following states:
- Alaska
- Arizona
- California
- Colorado
- Delaware
- Hawaii
- Idaho
- Iowa
- Louisiana
- Michigan
- Montana
- Nevada
- New York
- North Dakota
- Oregon
- Rhode Island
- Utah
- Vermont
- Washington
Returns
What is your return policy?
Ocho Extracts is not accepting returns or exchanges. All sales are final. Refer to our Return Policy for more information.
Wholesale Inquiries
Do you offer wholesale?
Yes, Ocho Extracts products are available for wholesale. Please fill out the form on our Wholesale page and one of our reps will reach out to you.
Company Information
Where is Ocho Extracts located?
Ocho Extracts is located at 20250 SW Acacia St, Ste 200 Newport Beach, CA 92660.